IT PROBLEMS? WE SolvIT.
Your dedicated partner for fast, reliable, and expert IT support services.
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About SolvIT
At SolvIT, we're passionate about technology and dedicated to providing top-tier IT support and solutions for businesses and individuals.
Our mission is to simplify complex IT challenges, offering prompt, reliable, and expert assistance to ensure your systems run smoothly and efficiently. With a team of experienced professionals, we tackle everything from everyday troubleshooting to strategic IT consulting.
We believe in proactive support, transparent communication, and building long-lasting partnerships with our clients. Your success is our priority.
Frequently Asked Questions (IT Support)
- Restart your computer: This can often resolve minor issues.
- Check for malware: Run a full scan with your antivirus software.
- Close unused applications: Too many open programs can consume resources.
- Check disk space: Ensure you have at least 15-20% free disk space on your main drive.
- Update software: Keep your operating system and applications updated. If problems persist, please contact us or submit a ticket.
- Check if other devices can connect: This helps determine if the issue is with your device or the network.
- Restart your modem and router: Unplug them for 30 seconds, then plug the modem back in first, wait for it to connect, then plug in the router.
- Restart your device.
- Check your Wi-Fi password: Ensure you're entering it correctly (case-sensitive).
- Move closer to the router: Weak signals can cause connection drops.
- Forget the network and reconnect: On your device, remove the Wi-Fi network and then add it again.
- Check your internet connection.
- Look in your Spam/Junk folder: Emails can sometimes be misdirected.
- Verify your email account settings: Especially if using an email client like Outlook or Thunderbird (server names, ports, authentication).
- Check if your mailbox is full: Some services have storage limits.
- Ensure your email subscription or service is active. For persistent issues, provide us with details about your email provider and how you access your email.
- Install reputable antivirus software: Keep it updated and run regular scans. Windows Defender (built-in) is a good starting point.
- Keep your operating system and software updated: Updates often include security patches.
- Be cautious with email attachments and links: Don't open attachments or click links from unknown or suspicious senders.
- Use strong, unique passwords: Consider a password manager.
- Enable a firewall: Most operating systems have a built-in firewall.
- Avoid downloading from untrusted sources.
- Back up your important data regularly.
Get In Touch
Have a question or need direct assistance? We're here to help!
Contact Information
Shop no 3 & 4 Kulsum Heritage Sec 12E koper khairane navi mumbai 400709
+91 8097555522
support@solvit.co.in
For urgent issues, please log in and submit a high-priority ticket.