SolvIT.

There are several reasons your computer might be slow. Try these steps first:

• Restart your computer — this can often resolve minor issues.
• Check for malware — run a full scan with your antivirus software.
• Close unused applications — too many open programs can consume resources.
• Check disk space — keep at least 15–20% free on your main drive.
• Update software — keep your OS and applications current.

If problems persist, please contact us or submit a ticket.

• Check other devices — see if the issue is your device or the network.
• Restart your modem and router — unplug 30 seconds, modem first, then router.
• Restart your device.
• Double-check your Wi-Fi password — it's case-sensitive.
• Move closer to the router — weak signal causes drops.
• Forget the network and reconnect.

• Check your internet connection.
• Look in Spam/Junk — emails are sometimes misdirected.
• Verify account settings — server names, ports, authentication.
• Check if your mailbox is full.
• Confirm your email subscription is active.

For persistent issues, tell us your email provider and how you access mail.

• Install reputable antivirus — keep it updated, scan regularly. Windows Defender is a solid start.
• Keep your OS and software updated — updates often patch security holes.
• Be cautious with attachments and links from unknown senders.
• Use strong, unique passwords — a password manager helps.
• Enable your firewall.
• Avoid downloads from untrusted sources.
• Back up your important data regularly.